To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

There are plenty of places you can get access to ChatGPT: Not just in the official apps for the web and mobile devices, but also through Copilot from Microsoft, and in Apple's Siri assistant ... and ...

Making sense of what you get from Claude AI at the free tier, especially as limits are vague and keep shifting.

AI chatbots are fast becoming a way people find news. But the systems are only as reliable as their sources, and are prone to misinformation and manipulation.

Compare ChatGPT, Gemini, Copilot, Claude, Perplexity, Grok, DeepSeek, and Meta AI by strengths, use cases, integrations, and limits. There was a time when chatbots were clunky customer service tools ...

We find the chatbot messaging increased students’ final grades and engagement with academic supports, such as tutoring. Treatment effects were generally consistent across student demographics, with ...

Anthropic has released Claude Sonnet 5, a new AI model built to act more like an agent than a simple chatbot.

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots. Reading time 4 minutes After ...

Consider the following scenario. Suzy is 63, recently retired, and trying to decide when to start receiving Social Security ...