This excerpt is from CCIE Voice Exam Quick Reference Sheets (Digital Short Cut), by Mark Lewis and published by Cisco Press. ISBN-10: 1-58705-333-0 Read Mark Lewis’ blog for Cisco Subnet here. More ...

Computerworld QuickStudies For a long time, the word protocol was used primarily to refer to the etiquette of diplomacy and formal arrangements of affairs of state—seating arrangements, how to address ...